Frequently asked questions

Priced by team size (incl. GST): $10 for 1–5 staff, $25 for 6–15, $35 for 16–50, $99 for 51–100, and contact us for 100+. You start with a 14-day free trial — no card needed.

Managers are included — you only pay by total team size. Each separate business (separate workspace) is its own subscription.

No. The 14-day free trial does not require a credit card. You sign up with Google or your phone number and the workspace is ready in under a minute.

We email you 3 days before the trial ends, and again on the day it ends. You only pay if you decide to subscribe.

Yes. Click Manage billing inside the workspace and select Cancel subscription. You keep access until the end of the current billing period.

You can resubscribe later from the same workspace and pick up where you left off.

Your staff records, rosters, timesheets, and tasks stay safe in our database. The workspace is paused — only the owner sees a "Subscribe again" screen.

If you do not resubscribe within 60 days the data is permanently deleted. We will email you before deletion.

Unlimited staff. The subscription is per workspace, not per staff member.

You can create multiple workspaces (one per business) with the same sign-in account. Each workspace has its own subscription so you can pause one without affecting the others.

Yes. Owners and managers usually use a tablet or laptop for building the roster, and staff use their phone to see their shifts and clock in/out.

Australia (Google Cloud Sydney). Auth and database both run in australia-southeast1. Payments are processed by Stripe.

All major credit and debit cards (Visa, Mastercard, Amex) via Stripe. Stripe also supports Apple Pay and Google Pay if your device has them set up.

Email us at mrs.kimskoreanbbq@gmail.com or reply to any email we have sent you. We usually respond within a business day.